Benefits of a Homeowner Portal

 

Benefits of a Homeowner Portal – Scott Roth, CMCA, AMS

Association leadership should always look ahead to how their services can best benefit the community as a whole. One of the biggest improvements to an association that can easily be forgotten is upgraded technology for overall association management.  An online portal is an excellent step in this direction.

Convenient Payment Options

One of the biggest reasons homeowners love online portals is that payments are now as simple as the click of a mouse. Portals make paying fees and dues a convenient process that eliminates the need for envelopes, stamps, and above all, time.

Residents Receive Quicker Response Times

Sometimes maintenance emergencies happen and residents need a fast way to relay a message to association leadership. Online maintenance requests make it simple for owners to get in touch and report their maintenance issues and continue on with their day.

The portal is also helpful because management can easily document and track orders, while also effectively overseeing the project and keeping owners informed via portal access.

Transparency Becomes Simple

No homeowner wants to have to wait for account information to come to them after a request. Usually, information like use restrictions or payment amounts and due dates are things that an owner would want to view instantly and on their own time.

An online portal makes transparency a priceless amenity for association members who wish to view their private information. Association documents, or financials at the moment they need it.

Boost Your Association Technology with VIS Group

Our management team believes in making your association the absolute best it can be. We utilize the latest technology to ensure that your leadership and homeowners are able to efficiently communicate and easily make association information available to any homeowner.