Why VIS Group?
VIS Group manages all types of Associations through an innovative and proprietary approach. We redefine what effective community management looks like, ensuring your association thrives.
Our Purpose
Our purpose is to create excellence in community management through partnership and education. Our goal is to empower associations, board members, and residents to build stronger, more connected communities.
What Makes Us Unique
We are unique because of the value we bring to every partnership:
- Multi-departmental support
- Training and education to Board Members
- Proprietary processes and systems
Our Service Guarantee
We are confident in our ability to deliver exceptional results. Because of this, we guarantee our services! There are no termination fees and you are not locked in to a long-term contract!
Customized Services To Fit Your Needs
At VIS Group, we understand that every association is unique, which is why we offer a variety of service packages tailored to meet the specific needs of our clients. Whether you require full management or financial only services, we have a solution to fit your needs.
Remote Management packages for associations which only need financial services, or are further from the Puget Sound area
Some of the services in our Remote Management package provided to homeowners and condominium owners associations include:
Accounting Services
▪ Accounts payable
▪ Assessment invoicing
▪ Delinquency notification
▪ Annual budgeting preparation
▪ Financial Statements available in real time
▪ Completion of escrow requests and lender questionnaires
▪ Resale certifications for condominiums
Customer Service
▪ Answering phone calls, emails, and walk in customers
▪ Direct inquiries to the proper resource
▪ Address homeowners’ requests (compliance appeals, adjustment requests, payment plans, ACC requests)
▪ Records digitization and storage
Collections
▪ Assessment collection through our proprietary Small Claims Process program
▪ Attorney and collection agency relations
▪ Wages and asset garnishment
Other Services
▪ Records keeping
▪ Various systems to pay assessments (by ACH, check, debit/credit cards)
▪ Emergency after hours phone support line
▪ Association website hosting forms, association financials, and owner specific account information
Full Management Services
Community Association Management
▪ An assigned shared management team for board guidance and association administration
▪ Community compliance inspections on a monthly basis
▪ Board meeting attendance including preparation of board meeting packets and the coordination of annual and budget meetings
▪ Provide Reserve Study guidance
▪ Maintenance coordination including coordination of landscape services
▪ Vendor management
▪ Contract management
▪ Coordination with legal professionals who specialize in community association management
▪ Evaluate and maintain insurance coverage for board and association
▪ Newsletters based on articles received from BOD and committees
▪ Onsite meeting rooms available for association board meetings
▪ Email blasts vs. mail to save association expenses
▪ Project management coordination (extra cost)
Accounting Services
▪ Accounts payable
▪ Assessment invoicing
▪ Delinquency notification
▪ Annual budgeting preparation
▪ Financial Statements available in real time
▪ Completion of escrow requests and lender questionnaires
▪ Resale certifications for condominiums
Customer Service
▪ Answering phone calls, emails, and walk in customers
▪ Direct inquiries to the proper resource
▪ Address homeowners’ requests (compliance appeals, adjustment requests, payment plans, ACC requests)
▪ Records digitization and storage
Collections
▪ Assessment collection through our proprietary Small Claims Process program
▪ Attorney and collection agency relations
▪ Wages and asset garnishment
Other Services
▪ Records keeping
▪ Various systems to pay assessments (by ACH, check, debit/credit cards)
▪ Emergency after hours phone support line
▪ Association website hosting forms, association financials, and owner specific account information
At VIS GROUP, INC. we pride ourselves on the strength of our client relationships and our ability to provide unsurpassed personal attention.
Looking for a quote to manage your Association?
Please fill out the quote request form on our main page and we will get back to you shortly!