What Drives Us
At VIS Group, everything we do is driven by a commitment to our mission, guided by our vision, and rooted in our core values. These principles form the foundation of our business, shaping how we operate and inspiring the work we do every day. Keep reading to see what drives us!
Mission Statement
VIS Group provides community management services for all types of associations through an innovative and proprietary approach. Our purpose is to create excellence in community management through partnership and education. VIS Group stands for compassion and empathy, ownership and accountability, personal integrity and doing the right thing. We encourage teamwork, continuous improvement and we lead by example.
Vision Statement
At VIS Group, we envision a future where compassion and empathy create a community where everyone feels valued and heard. We strive to make a positive impact on the lives of those we serve while increasing the value of our customers’ largest asset – their homes. By fostering teamwork on the staff and partnership with Boards of Directors, we combine our strengths to serve our clients with excellence. Our commitment to continuous improvement drives us to be the best community management company in Washington State. We lead by example, inspiring trust and respect. Personal integrity and accountability are at the heart of our operations, empowering every team member to contribute to our collective success.
Core Values
These core values are not just ideals to aspire to; they are principles to which VIS Group is built on. By embodying compassion, teamwork, continuous improvement, exemplary leadership, integrity, and accountability, we create a positive and impactful environment where everyone can thrive.
Compassion and Empathy
Compassion and empathy are the cornerstones of VIS Group. They allow us to connect with others on a deeper level, understanding their struggles and joys. By being compassionate and empathetic, we create a supportive and nurturing environment where everyone from Homeowners to Board Members to our Teammates feel valued and heard. This not only strengthens our relationships but also fosters a sense of community and belonging.
Encouraging Teamwork and Partnership
We work together, combine our strengths, overcome our weaknesses, and achieve more than we ever could alone. We recognize that every team member has something valuable to contribute and that our collective success depends on our ability to work as one cohesive unit. Our approach is to partner with our clients in a way that fosters collaboration, open communication, and mutual respect, leading to long-term relationships.
Continuous Improvement and Pursuing Excellence
The pursuit of excellence is a journey, not a destination. It requires a commitment to continuous improvement, always striving to be better today than we were yesterday. VIS Group encourages all to embrace challenges, learn from our mistakes, and never settle for mediocrity. By seeking continuous improvement, we not only enhance our own skills and abilities but also inspire those around us to reach their full potential.
Leading by Example
Leadership is not about titles or positions; it’s about actions and influence. To lead by example means demonstrating the behaviors and attitudes we wish to see in others. It means being a role model of integrity, dedication, and resilience. When we lead by example, we inspire trust and respect, and we motivate others to follow our lead and uphold the same high standards.
Personal Integrity and Doing the Right Thing
Integrity is the foundation of trust and respect at VIS Group. It means being honest, ethical, and consistent in our actions and decisions. Doing the right thing, even when it’s difficult, is a testament to one’s character and values. Personal integrity ensures that we remain true to ourselves and our principles, earning the trust and admiration of those around us.
Ownership and Accountability
VIS Group asks that its team takes ownership and maintains accountability and we accept responsibility for our actions and our outcomes. It means we are proactive in addressing challenges and finding solutions. By holding ourselves accountable, we demonstrate reliability and commitment. This value fosters a culture of trust and transparency, where everyone feels empowered to take initiative and contribute to our collective success.